Yes. Every band runs in a fully separate, isolated environment with its own database — no other band can technically access your data. Every night, a backup is automatically made of both the data and any uploaded files (photos, sheet music).
Absolutely, at any time and on any plan — switching themes is done yourself via Site Settings. Changing domain name (e.g. from a free subdomain to your own domain) can be done with a short request to us.
You can always see your usage on your own Site Settings page, well before you reach the limit. When a limit is reached, only the action that would exceed it is blocked (e.g. adding an extra member) — nothing is ever lost. Upgrading to a bigger plan resolves this instantly.
No — this is always a deliberate, explicit choice and is never added automatically to your order. By default you get a free yourband.mozivio.com subdomain, or you use a domain name you already have. Only if you ask us to register and manage a new domain for you does the €19/year surcharge apply.
Get in touch with us — we handle cancellation personally, no automated 'cancel' button is needed for the number of bands we serve today.
The Mozzy App is in development and has no fixed release date yet. Once available, it will be included at no extra cost in the Plus and Max plans.
